Privacy Policy

Musco Family Olive Co. (“Musco Olive,” “we,” “our,” or “us”) respects your privacy and we are committed to protecting it.  If you are a resident of California or another state that has enacted comprehensive privacy legislation that applies to us (collectively, “U.S. Privacy Laws”), please see our Supplemental Notice at www.olives.com/state-specific-privacy-disclosures that further describes our privacy practices related to you.

This General Privacy Policy describes the types of information we may collect when you visit www.olives.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.  This General Privacy Policy applies to information we collect through our Website and does not apply to information collected by us offline or through any other means, including on any website operated by a non-affiliated-party. We will not use or disclose your information to anyone except as described in this Privacy Policy. 

Please read this General Privacy Policy carefully to understand our policies and practices regarding your information.  If you do not agree to our collection and use of your personal information in accordance with this Privacy Policy, please do not access or use our Website.  This Privacy Policy may change from time to time, so please check this Privacy Policy periodically for updates.

You may provide us with personal information including your name, company name, address, credit card information, telephone number, and email address, or other identifying information (“Personal Information”).  Please update your Personal Information when details change. At times you may also have the option of providing us with demographic, preference, survey, or other information which helps us gather valuable information about our Website and our products, services, or other offerings, and/or may help us personalize our Website or related features or information.  We may also contact you to recommend products or offerings, i.e.  to give testimonials, or to give you informational updates, to respond to your inquiries, to send out auto responders based on services or offerings you may have signed up for, or to let you know if we are running any special offers or promotions.  Please review any emails you receive from us for instructions on how to unsubscribe from future correspondence.

We may track internet activity on our Website including by using cookies or other similar technologies (collectively, “Cookies”). You may be able to refuse to accept Cookies by activating the appropriate settings on your browser or device. However, if you do so, please note that some portions or functionality of our Website may not work as intended. Unless you have adjusted your browser setting so that it will refuse Cookies, our Website will issue Cookies when you direct your browser to our Website. On our Website, Cookies may help us to determine how you are using our Website and what we can do to improve your experience.  By using our Website, you agree to allow us to store certain information regarding internet activity related to our Website. Our affiliates, advertisers, or other non-affiliated service providers may also use their own Cookies to gather information.    

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.  We may disclose Personal Information that we collect or you provide as described in this Privacy Policy.  Please be aware that there are occasions on which non-affiliated parties may have access to or use some of your Personal Information, including:

1. In the event that you ask us to share your information with a non-affiliated party, a request we will try to accommodate
2. When requested to do so by vendors who provide services for or support our Website, for example our hosting companies for functions related to maintaining, updating, troubleshooting, and otherwise keeping our Website up and running
3. Based on requests by credit card or other payment authorization groups
4. At the request of select partners or affiliates, in order for them to contact you about their products or services
5. By subsidiaries, affiliates, or companies related to Musco Olive
6. By advertisers, marketing or tracking companies or other non-affiliated parties

We may also disclose Personal Information as required by law to defend ourselves or related non-affiliated parties against claims and to protect the personal and professional safety of Musco Olive.  This Privacy Policy only applies to Musco Olive.  Although our Website may link to external websites managed by non-affiliated parties, we are in no way responsible for any acts engaged in by any non-affiliated party or any damages caused by them, or the terms set out in the privacy practices and policies or any other protocol established by any non-affiliated party.  Please contact those companies or individuals for specific information regarding their privacy policy and/or the terms and conditions or protocols set forth in their website/s or other forums, or if you have a dispute with or other matter related to them.

We strive to provide you with choices regarding the Personal Information you provide to us.  We have created mechanisms to provide you with the following control over your information:

1. You may be able to set your browser to refuse all or some Cookies, or to alert you when Cookies are being sent.  If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly. 
2. You may update or change your information by sending an email request to moc.sevilo@ycavirp. 
3. You may opt-out of receiving all marketing emails from us by sending an email request to moc.sevilo@ycavirp or by clicking the “Unsubscribe” link in the footer of any marketing emails you receive from us.

From time to time, we may offer newsletters, videos, recipes, suggestions, articles, promotions, surveys, comments areas, forward information to a friend tools, products for sale, or other features or offerings, or set up blogs, link to social network sites, discussion forums, or other methods of sharing information (“Features”).  We do not guarantee that your computer system will be able to access our Features, or to download our file/s or attachment/s.  We are not responsible for any corruption, viruses, or issues related to downloading, reading, or using our files or attachments.  You agree not to make or add false, misleading, derogatory, offensive, obscene comments, postings, photos, or any other information, about Musco Olive or its affiliates, subsidiaries, or any related non-affiliated parties, or any other user or member, or trade off of or undermine the good will or brand equity of Musco Olive or any related non-affiliated party.

By opting to use one of these Features, you may post information, or your Personal Information may be put in a public forum.  You agree that by voluntarily disclosing information, it can be read and used by others, which may result in non-affiliated-party solicitations.  We are not responsible for the security of this information and have no obligations or responsibilities with regard to this information.

The Features may contain suggestions about or links to websites that are created and maintained by other organizations.  We do not necessarily endorse the views expressed on these websites or forums, and we do not guarantee the accuracy or completeness of any information contained on non-affiliated-party websites.  In the event websites linked from our Features use Cookies, we are not responsible for the actions of any non-affiliated-party and will not indemnify you or be held liable for any claim, damages, judgment, or other assertion or award, including attorney fees.

We expressly disclaim any warranty, either express, implied, or statutory, regarding the accuracy, completeness, timeliness, or veracity of the information.  We are not responsible for errors or omissions.  You understand that we are not responsible for, will not indemnify you against, and will not be subject to a suit, claims, loss, or damage arising from the use of the information in our Features or other submissions or features, or any claim made by you or any related non-affiliated party.  You agree that it is your responsibility to secure competent counsel or other professional advice should you choose to do so.  As described in this Privacy Policy, you may not download, copy, modify, transfer, resell, use meta tags or “hidden” text in, or otherwise use, reproduce, take, or manipulate any portion of our Website or any related website or information.

Our Website is not intended for children under eighteen years of age. No one under age eighteen may provide any Personal Information to us or use our Website. We do not knowingly collect Personal Information from children under eighteen. If you are under eighteen, do not use or provide any information on this Website. If you believe we might have any information from or about a child under eighteen, please contact us at moc.sevilo@ycavirp and we will delete the information.

We may provide contests or promotions from time to time.  Please read the relevant information related directly to each offer when it is posted on our Website.  In the event that you want to participate in a promotional event you will likely be asked to provide your Personal Information.  We may contact you via the email address or other contact information that you submit in the event that we have information for you related to the promotional offer.

At Musco Olive customer service is a top priority.  In order to better serve you we may ask for your Personal Information if you contact customer service.  We may use this Information to follow-up with you regarding your inquiry or to otherwise touch base.  We may continue to contact you regarding important offers or other information, but you do have the option to unsubscribe.

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you.  Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.  We ask you not to share your password with anyone.  Unfortunately, the transmission of information via the internet is not completely secure.  Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website.  Any transmission of Personal Information is at your own risk.  We are not responsible for circumvention of any privacy settings or security measures contained on our Website.

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' Personal Information, we will notify you. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Our Website is based in the United States.  We do not represent that our Website is appropriate, viable, or available in other territories, countries, or locales, and if you access our Website from an outside location, you are responsible for complying with any applicable laws and rules.

Please let us know if you have any comments or concerns.  To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Musco Olive Products, Inc. d/b/a Musco Family Olive Co.
17950 Via NicoloTracy, California 95377

Email: moc.sevilo@ycavirp

Phone: 866-9-OLIVES (866-965-4837)

Residents of California and other states that have enacted comprehensive privacy legislation that applies to us (collectively, “U.S. Privacy Law(s)”) have the right to opt-out of the Sale and Sharing of their Personal Information.  

• “Sell,” “Sale,” or “Sold” means renting, releasing, or transferring an individual’s Personal Information to a Third Party for money or other valuable consideration.
• “Share,” “Shared,” or “Sharing” means transferring an individual’s Personal Information to a Third Party for cross-context behavioral advertising or targeted advertising purposes, whether or not for money or other valuable consideration.

If you wish to opt-out of the Sale or Sharing of your Personal Information, you may do so via any of the following methods:

• For Sales and Shares of browsing data via cookies and similar technologies (collectively, “Cookies”) on our Website, you can opt out by clicking here to open our Cookie Preference Center and turn “off” all non-strictly necessary Cookies.
• For Sales and Shares of other kinds of Personal Information (as described in our Supplemental Notice), you can opt out by contacting us via:

• Email: moc.sevilo@ycavirp 

• Toll-free Phone Call: 1-866-965-4837
• Web-Form: Contact Us - Musco Family Olive Co.

For more details about Sales and Sharing, or for information about exercising other privacy rights that may be available to you, please visit our Supplemental Privacy Notice.

Authorized Agents. If you use an authorized agent to submit your request to opt out, we may request that the agent provide us with written proof that they have been authorized by you to act on your behalf, and we will process such requests in accordance with applicable U.S. Privacy Law. If you exercise your right to opt out, you can opt-in any time thereafter. If you would like to opt-in to the Sale or Sharing of your personal information, you may do so via any of the methods listed above.

Additional Information

For additional information, please see our Supplemental Notice. You may contact us with any questions via email at moc.sevilo@ycavirp or by calling 1-866-965-4837.

This Supplemental Notice describes the practices of Musco Family Olive Co. (“Musco Olive,” “we,” “our,” or “us”) regarding the collection, use, and disclosure of Personal Information about residents of California and other states that have enacted comprehensive privacy legislation that applies to us (collectively, “U.S. Privacy Law(s)”). This Supplemental Notice applies to our online and offline interactions with you, and it explains how you can exercise your privacy rights under U.S. Privacy Law. For residents of states with U.S. Privacy Laws, this Supplemental Notice applies instead of our Musco Family Olive Co. General Privacy Policy. Some portions of this Supplemental Notice apply only to residents of particular states. In those instances, we have indicated that such language applies only to those residents.

If you have a disability and need to access this policy in an alternative format, please Contact Us. 

A. Definitions

• “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or household. Personal Information also includes “Sensitive Personal Information” that we specifically describe in this Supplemental Notice.
• “Sell,” “Sale,” or “Sold” means renting, releasing, or transferring an individual’s Personal Information to a Third Party for money or other valuable consideration.
• “Share,” “Shared,” or “Sharing” means transferring an individual’s Personal Information to a Third Party for cross-context behavioral advertising or targeted advertising purposes, whether or not for money or other valuable consideration.
• “Third Party” means any non-affiliated person that is not a Vendor. 
• “Vendor” means a service provider, contractor, or processor which collects, stores, or otherwise handles data for us and is bound by contractual obligations to use your Personal Information only as directed by us.

You may be familiar with different terms that are used to describe materially similar concepts in this section by the U.S. Privacy Laws in your state of residence. You can treat them as the same for the purpose of our Supplemental Notice. For example, we intend the term “Personal Information” here to have the same definition as “Personal Data” used in specific U.S. Privacy Laws.

B. Collection & Processing of Personal Information

We, and our Vendors, collect and have collected in the past 12 months the following categories of Personal Information about you: 

1. Identifiers, such as name, alias, postal address, unique personal identifier, online identifiers, Internet Protocol address, email address, account name, signatures, physical characteristics or description, telephone number, or other similar identifiers.
2. Financial Information, including bank account number, credit card number, debit card number, or any other financial information that does not allow access or withdrawal of funds. 
3. Characteristics of Protected Classifications under state or federal law, such as age, gender, and marital status.
4. Commercial Information, such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
5. Internet or Other Network Information, such as browsing history, search history, information regarding your interactions with our websites or advertisements.

Children’s Personal Information. We do not knowingly collect or process Personal Information of children under 13 years of age. If and when we do so, we comply with the Children’s Online Privacy Protection Act (“COPPA”). For more information, please see our General Privacy Policy.

C. Purposes for Processing and Disclosing Personal Information

We, and our Vendors, collect, process, and disclose the Personal Information (excluding Sensitive Personal Information) described in this Supplemental Notice to:

• Operate, manage, and maintain our business;
• Provide, develop, improve, repair, and maintain our products and services;
• Maintain, update, or troubleshoot our Website; 
• Personalize, advertise, and market our products and services; 
• Conduct research, analytics, and data analysis; 
• Undertake quality and safety assurance measures;
• Detect and prevent fraud; 
• Perform identity verification; 
• Perform accounting, audit, and other internal functions, such as internal investigations; 
• Comply with law, legal process, and internal policies; 
• Maintain records;
• Exercise and defend legal claims; and
• Otherwise accomplish our business purposes and objectives.

Retention of Personal Information. We retain your Personal Information for the period reasonably necessary to provide goods and services to you and for the period reasonably necessary to support our business operational purposes listed in Section C.

D. Categories of Personal Information We Disclose, Sell, and Share

We disclose, Sell, and Share, and we have disclosed, Sold, or Shared the following categories of Personal Information to Vendors and Third Parties for a business purpose in the past twelve months. We do not have actual knowledge that we Sell or Share Personal Information of residents who are under 16 years of age. We also do not process Personal Information for purposes of Profiling in furtherance of decisions that produce legal or similarly significant effects (which means a decision that results in the provision or denial of financial or lending services, housing, insurance, education enrollment or opportunity, criminal justice, employment opportunities, health-care services, or access to essential goods or services).

E. Sources from Which We Collect Personal Information

We collect Personal Information directly from you (such as your use of our Features), as well as from joint marketing partners, public databases, providers of demographic data, publications, professional organizations, social media platforms, and Vendors and Third Parties when they disclose Personal Information to us. 

F. Data Subject Rights

Residents who reside in states with U.S. Privacy Laws have the following rights regarding our collection and use of the Personal Information, subject to certain exceptions. Please read this section carefully as some rights vary by state. 

• Rights that Require Verification. You may exercise the data subject rights below by contacting our Privacy Office at moc.sevilo@ycavirp, by calling 866-9-OLIVES (866-965-4837), or by clicking here and submitting details regarding your request. You may also authorize an agent to make data subject requests on your behalf. In such instances, authorized agents may use the same methods as you to submit the requests on your behalf. To verify your identity and protect your Personal Information, we may ask the requestor to provide information that will enable us to verify your identity in order to comply with your data subject request, such as asking your agent to provide proof of signed permission from you, or ask you to confirm with us directly that you provided the agent with permission to submit the request. In some instances, we may decline to honor your request if an exception applies under applicable law. We will respond to your request consistent with applicable law.
  • Right to Know: You have the right to know the following details about our privacy practices at or before the point of collection. We have provided such information in this Supplemental Notice. You may also request that we provide you with information about the following aspects of how we have handled your Personal Information specifically in the 12 months preceding your request:
    • The categories of Personal Information we have collected about you;
    • The categories of sources from which we collected such Personal Information;
    • The business or commercial purpose for collecting, Selling, or Sharing Personal Information about you;
    • The categories of Personal Information about you that we disclosed and the categories of Third Parties to whom we disclosed such Personal Information; 
    • The categories of Personal Information about you that we Sold or Shared, or used for targeted advertising purposes, and the categories of Third Parties with whom we Sold or Shared such Personal Information; 
    • If we collect Sensitive Personal Information, the categories of Sensitive Personal Information to be collected, the purposes for which it is collected or used, and whether that information is Sold or Shared; and
    • The length of time we intend to retain each category of Personal Information, or if that is not possible, the criteria used to determine that period.
  • Right to Deletion: You may request that we delete any Personal Information, subject to certain exceptions.
  • Right to Correction: You may request that we correct any inaccurate Personal Information we maintain about you. Please note this right does not apply to Iowa and Utah residents. 
  • Right to Access Specific Pieces of Personal Information and Data Portability: You may ask to obtain the specific pieces of Personal Information we have collected about you in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the Personal Information to another entity without hindrance. You may not exercise this right more than two times in a calendar year. 
• Rights that Do Not Require Verification. You may exercise these rights through the “Your Privacy Choices” link below or at the footer of every page on our website. 
  • Right to Opt-Out of Sale: You have the right to opt out of the Sale of your Personal Information. 
  • Right to Opt-Out of the Sharing of Your Personal Information or the Use of Your Personal Information for Targeted Advertising. You have the right to opt-out of the Sharing of your Personal Information or our use of your Personal Information for targeted advertising purposes.
  • Right to Revoke Consent for or Limit the Use of Your Sensitive Personal Information. You also have the right to revoke consent for or limit the use of your Sensitive Personal Information to the purposes authorized by the applicable U.S. Privacy Laws. Please note that we do not collect Sensitive Personal Information as defined by U.S. Privacy Laws.
• Opt-Out Preference Signal.  We recognize opt-out preference signals that we are required to recognize for compliance with applicable law. Where required by U.S. Privacy Laws, we treat such opt-out preference signals as a valid request to opt-out of sale and sharing for the browser or device through which the signal is sent and any consumer profile we have associated with that browser or device, including pseudonymous profiles. Further, if we know the identity of the consumer from the opt-out preference signal, we will also treat the opt-out preference signal as a valid request to opt out of sale and sharing for such consumer. Consumers may use opt-out preference signals by downloading or otherwise activating them for use on supported browsers and setting them to send opt-out preference signals to websites they visit. Please note, however, that our websites do not currently respond to the “Do Not Track” signal. 
• Non-Discrimination. We will not discriminate against you for exercising your data subject rights. For example, we will not deny goods or services to you, charge you different prices or rates, or provide a different level of quality for products or services as a result of you exercising your data subject rights.
• Appeals. Residents of certain states have the right to appeal our decisions on their data subject requests. This section does not apply to California or Utah residents, or to residents who reside in other states where the applicable U.S. Privacy Law does not give them the right to appeal Controllers’ decisions regarding data subject rights. To appeal our decision on your data subject requests, you may contact our Privacy Office at privacy@olives.com or by calling 866-9-OLIVES (866-965-4837). Please enclose a copy of or otherwise specifically reference our decision on your data subject request, so that we may adequately address your appeal. We will respond to your appeal in accordance with applicable law.

G. Other Disclosures

• Residents Under Age 18. If you are under the age of 18 and a registered user of our website, you may ask us to remove content or data that you have posted to the website by writing to privacy@olives.com. Please note that your request does not ensure complete or comprehensive removal of the content or data as, for example, some of your content or data may have been reposted by another user.
• Disclosure for California Residents 
  • Direct Marketing. California Civil Code § 1798.83 permits California residents to annually request certain information regarding our disclosure of Personal Information to other entities for their direct marketing purposes in the preceding calendar year. To make such a request, please send an email to privacy@olives.com with the subject “Shine the Light Request.”
  • Financial Incentives for California Residents. We may provide financial incentives through contests and promotions to consumers who allow us to retain and disclose their Personal Information. We estimate the total value of all combined annual incentives is $3,000.00 and arrived at that figure by estimating the average total combined value of all prizes and offers per year. Only unique identifiers are collected through financial incentives. These incentives may include prizes for contest winners or coupons. You may withdraw from the incentive at any time by contacting us at privacy@olives.com. The incentives we provide may include: 
    • Olives or Products;
    • Coupons; and
    • Gift cards 
• Disclosure for Nevada Residents. To the extent we collect Personal Information that identifies you through an online website or service among the categories of Personal Information listed in Section B, we do not sell that Personal Information for monetary consideration.

H. Changes and Contact Information 

• Changes to our Supplemental Notice. We reserve the right to amend this Supplemental Notice in our discretion and at any time. When we make material changes to this Supplemental Notice, we will notify you by posting an updated Supplemental Notice on our website and listing the effective date of such updates.
• Contacting Us. If you have any questions, comments, requests, or concerns related to this Supplemental Notice, please contact us: 
  • By mail at Musco Family Olive Co., 17950 Via Nicolo Tracy, California 95377, 
  • By calling 866-9-OLIVES (866-965-4837), 
  • Or by email at moc.sevilo@ycavirp.